Effective Management Workshop

Effective Management Workshop

Take your team to the next level and become the manager everyone wants!

The next edition of the workshop will be in Italian.
Join the Waiting List to be notified as soon as we launch a new English edition.


Managing people effectively and creating effective teams is a complex challenge, especially for those new to management who have not yet found a balance between their expertise and leading others.

The Effective Management Workshop, designed by Luca Sartoni, is aimed at helping individuals develop the necessary skills to become effective managers, starting with understanding the fundamentals of leadership and building high-performance teams.

An effective manager adds significant value to any company by amplifying the return on investment in specialized personnel, which has already been made in many cases.

Additionally, an effective manager reduces employee turnover by attracting and retaining talent within the organization.
The skills of an effective manager are widely transferable throughout one’s professional career, regardless of role, company, or industry sector.

In this practical and interactive course you will have the opportunity to:

  • learn to communicate professionally with your team, define goals, set expectations and evaluate operational results;
  • learn to motivate your team to reach their full potential by offering them opportunities for improvement;
  • acquire a set of tools that will enable you to overcome every manager’s initial challenges, and set you up for success for years to come.

Target Audience

This course is dedicated to all the brilliant professionals who have lost their balance after starting a managerial role.

For years, you have worked with commitment and dedication, and as a reward, you have received a well-deserved promotion: managing other people.
The difference between being very capable in your work and managing others is as significant as it is underestimated, sometimes not even considered.
But how do you manage others to the best of your ability without being overwhelmed?

Are you evaluated based on the work done by others? If the answer is yes, then this workshop is designed specifically for you.

The course is aimed at first-time managers in the tech industry, including:

  • Engineering Manager
  • Design Manager
  • Team leads

Other professionals who can benefit from this workshop:

  • Project Managers in multifunctional teams
  • Product Managers with many stakeholders
  • Anyone who finds themselves managing other people for the first time
  • Anyone with previous management experience who wishes to consolidate the fundamentals in preparation for more complex leadership roles (e.g., Director, Lead of Leads, Middle Management).


  • The Ladder of Inference
    • How people understand reality and act upon it
    • How to understand people to inform the decision-making process
    • Active listening and effective inquiring. The art of making every conversation count.
  • Getting to know your team deeply
    • How deeply do you know your team? Get to know them better to unleash their motivation
    • How to navigate personal and professional relationships at work
    • Establishing work preferences to amplify your impact and overcome the challenges of distributed, remote, hybrid, and co-located work environments.
  • Giving feedback
    • Establishing a solid culture of trust based on effective feedback.
    • Giving effective feedback that changes people’s behaviours.
    • Appreciating and evaluating other people’s actions.
  • Navigating difficult conversations
    • Understanding the nature of difficult conversations.
    • Prepare yourself for better outcomes in your upcoming difficult conversations.
    • Effective communication strategies for difficult conversations.


Module 1

  • Introduction
  • Our main goals:
    • Cognitive challenges, conflicts, difficult conversations.
  • Fundamentals of cognitive management
    • The meaning-making process
    • The ladder of inference
    • Exercise on understanding reality
    • Exercise on effective conversations.

Module 2

  • Communication for managers
  • Negotiating work preferences
  • Overcoming the challenges of distributed, remote, hybrid, and co-located work environments
  • How well do you know your team?

Module 3

  • Giving effective feedback
  •  Extracting value from any type of feedback
  • Role-play on giving and receiving feedback.

Module 4

  • Understanding difficult conversations (salary negotiations, performance management, layoffs, and terminations)
  • Role-play on navigating difficult conversations
  • Wrapping up.

N.B.: A few tasks and exercises must be completed between sessions, so setting aside at least one hour for each session is recommended.

Learning Objectives

  • Managing people with confidence
  • Understanding your team members
  • Asking powerful questions
  • Navigating difficult conversations
  • Negotiating and setting expectations, as well as keeping people accountable for them
  • Giving and receiving feedback like a pro.

How it works

Over 60% of the time in this workshop will be dedicated to hands-on exercises. The theoretical parts (40%) establish the foundation for the hands-on detail (60%). You will immediately be able to connect your goals to the exercises and overcome some of your challenges during the course.

The course will be held online and live for a maximum of 12 people: the instructor and all participants will be in a video conference and have access to various digital tools to interact with each other and work hands-on.

Despite being online, the course maintains its interactive approach. For this reason, all participants are recommended to have their cameras on for the entire workshop duration for better engagement and communication.

The training framework recommends active sharing between participants and guarantees full support from the trainer.

Why should you buy a ticket?

  • According to a study by Gallup, having an incapable manager is the number one cause of resignations.
  • Leading a team effectively is a manager’s primary duty to retain company talent.
  • An insecure manager is a significant hindrance to the growth of a company. On the other hand, an effective manager amplifies the value of their team.
  • Adequate management skills are helpful in any subsequent step of one’s career, even when changing roles, companies, or industries.
  • Engineers, designers, and specialists constantly update their skills to stay up-to-date. Similarly, a manager should ensure their professional development to remain employed and employable.


How will confidential information be handled during the workshop?
This course has a strong personal growth component and people may share sensitive information during sessions. For this reason, a commitment is required from all participants not to disclose such personal information outside the working group and the context of the course.

Are there any entry requirements to join this workshop?
No prior knowledge is required. You’ll only need to be eager to know more about managing other people effectively.

Will there be activities to do between sessions?
Yes: we recommend allocating at least an hour of time between sessions for homework and exercises.

Is there anything I must do before I buy a ticket for this online workshop?
If you have a computer/tablet, a stable connection (at least 20 Mbps in download and 10 Mbps in upload), earphones, a microphone, and a webcam, then you’re ready to join the workshop.
You’ll get detailed information on what tools we’ll be using and how to get ready a couple of weeks prior to the workshop.
Check out your connection’s speed.
The workshop will keep its highly interactive and hands-on spirit despite being online. This is why we require that all participants keep their webcam on for the whole duration of the workshop: this will enhance the quality of the communication and of the workshop as a whole.


This workshop will be confirmed upon reaching the minimum number of participants. We’ll send an official confirmation to all registered attendees 10-15 days prior to the workshop dates.

LAST CHANCE! Are you interested in this course? Please purchase your ticket by Friday, 23 March 2024, to help us confirm it as soon as possible.
If we do not reach the minimum number of participants required to activate it by this date, the course will not be confirmed and will be postponed… don’t wait until the last minute to buy your ticket!

The sooner we reach the minimum numbers necessary for its activation, the sooner we can confirm the course and guarantee its execution.
If the course is confirmed, you will see a green tick on this page that says “confirmed/guaranteed to run”, and you will be able to buy tickets even after this date.

About the workshop

Language: English.
Duration: The workshop comprises four modules, taking place remotely and in live streaming.
Maximum number of attendees: 12 participants.
Tools and Workstation: The workshop will take place online and in live streaming by using digital tools. You’ll get detailed information on how to join the online workshop, how to get ready for it and how it will work 10-15 days prior to the workshop.
It is highly recommended that each participant joins the workshop from their own workstation: not sharing one same laptop and/or room with other people will improve the remote experience.

Private custom version of this workshop

Please get in touch by using the form below if you want to arrange for a private custom edition of the Effective Management Workshop in your company.


It doesn’t matter whether you are a new manager or if you already have experience in this role. No matter how many things you think you know, this course will give you many valuable and practical tools to be a better manager.Massimo Maragliano

This workshop is suitable for beginners as well as more expert folks in the field of people management, and it offers various stimuli to improve and deepen the topic.Margherita Ederle

A very interesting, well-prepared course that provides a series of tools to use in everyday life to immediately obtain results in effectiveness as a manager.Edoardo Bevilacqua

This course was on-point, effective, and properly designed, offering an exceptional learning experience.Francesca Raffa

If you want to get past your frustration when managing people, and amplify your effectiveness, this is the ultimate workshop for you.Noemi Bello

This course is great even for people who do not directly manage a team. I learned how to establish strong relationahips with people I work with.Gabriella Castelli

An overview of practices for managing teams and people, which can be activated from day one. Through this workshop, you’ll understand how many “bad” habits we implement every day, without realizing it.Andrea Baglioni

The workshop allowed me to assess different perspectives, become familiar with various tools, comprehend dynamics, and employ these tools to enhance relationships, making them more effective.Stefano D’Alessi

Interesting, engaging, and full of effective and concrete tips and suggestions.Maddalena Germinario

The Effective Management workshop helps you understand the complexity inherent in communication processes, and enables effective collaboration with your team.Francesco Fullone

From zero to management! A course to immerse oneself in the reality of an established manager and understand what works and why something is not working, and how to improve.Pier Paolo Grassi

Non la solita fuffa parolaia. (Not the usual fluff).Marcello Ronza

I participated in the “Effective Management” workshop organized by Avanscoperta and I must say that it was a very positive and educational experience. The teacher, Luca Sartoni, was very good at conveying the key concepts of effective management, using concrete examples, case studies, practical exercises and open questions. I really appreciated his clear and direct communication style. The workshop allowed me to acquire new skills and tools to improve my role as a manager, such as goal setting, delegation, feedback, motivation and conflict management. The workshop was very intense, but also very stimulating and rewarding. I highly recommend it to anyone who wants to grow professionally and personally.Matteo Vincenti

I’ve learnt about (and, more importantly, applied!) some of Luca’s best practices about working with remote & distributed teams, being effective in meetings and communication, managing expectations, and leading teams to growth.Onė Mikulskytė

I’ve worked for a few years with Luca and what always impressed me is his ability to take charge of things, be accountable of successes and mistakes and drive the team goals forward through obstacles. His attitude of speaking directly and sincerely while expecting the same from others, helped create and drive a high performance team that kept improving.Erin Casali

Luca taught me many things: how to frame a difficult conversation and create an acceptable outcome for both parties; how to work through a conversation with a team member and reach the root issue; how to communicate well and manage up; how to balance conflicting business needs; and how to approach Director-level and CEO-level leadership.Thuy Copeland

Luca Sartoni

Luca Sartoni is a Leadership coach with two decades of experience in creating value for the software industry. He's built high-impact teams to solve complex problems.

He's guided global software engineering teams with over 30 people spread over four continents all over the world, and he's been specializing in managing long-distance processes and leadership development.

Luca is the author of the Italian book Leadership Efficace - Strumenti per manager alla prima esperienza, published by Avanscoperta and available in all digital formats on Leanpub (soon on Amazon as a paperback).



Diventare manager migliori: Our interview with Luca Sartoni (part 1part 2).


Small Talk: An informal chat with (YouTubeSpotify).

Collaborative Asynchronous Communication: Panel in English with Luca Sartoni, Alberto Brandolini, Emanuela Damiani and Wojtek Ptak (YouTubeSpotify).

About us

Avanscoperta is a growing community of professionals learning together, exchanging experiences and ideas, exploring uncharted territories.

We carefully select the most relevant topics and the best trainers and thought leaders worldwide with an eye to the most engaging teaching techniques.
Are you ready to learn with us? ?

Are you interested in this course?

If you have any specific questions, or if you want to receive more information on dates, content or offers about this course, drop us a line. We'll gladly get back to you!


    Get exclusive content from experts in software development, technology, business and design!


    Subscribe to our newsletter!