T&Cs – Ticket purchase*, cancellation and refund
We reserve the right to cancel a workshop or move it to an alternative date if the set minimum number of paying attendees won’t be reached in due course, or if any other force majeure causes will occur.
We’ll notify all attendees about the confirmation or cancellation of the workshop as follows:
- 10 days before the date of the workshop – for online workshops,
- 4 weeks before the date of the workshop – for in-person workshops.
In case a cancellation or date change is decided by Avanscoperta, all attendees will be fully refunded the course fee only (e.g. no transport or accommodation costs will be refunded).
Paying attendees can cancel their ticket (both online and in-person workshops) under the following conditions:
If the refund request arrives:
- 4 weeks before the course start date: we will fully refund the ticket;
- less than 4 weeks before the course start date: we reserve the right to withhold the ticket fee.
*Our ticketing system is provided by Eventbrite.
If you’re paying the ticket out of your own pocket and you don’t have a VAT number, you can get a 20% discount on any tickets and any ticket tiers! How? Just enter the Under_Cover_Learner promotional code on Eventbrite in the field “Enter promo code”, on the screen where you can select the number of tickets (before you hit the “Checkout button”) – see below. This code will not be applied retroactively once the purchase is completed. It cannot be used in conjunction with any other offers/discount codes, and it applies to any ticket tier.
INDIVIDUALS (general rules – applies worldwide)
Suppose you register for one of our remote workshops as an individual. In that case, Eventbrite will ask you to provide us with your personal tax/fiscal code (National Identification Number, Social Security Number, Codice Fiscale, or similar). The Italian Government requires this information, and we need it to issue the ticket.
INDIVIDUALS (ITALY + EUROPEAN UNION)
According to European OSS (One Stop Shop), if you register yourself as an individual/private (not through a company/a VAT number), and your fiscal residence is in Italy or in other EU country, you must pay the VAT rate established in your country of residence.
INDIVIDUALS (EXTRA EUROPEAN UNION)
For all cases of people who are fiscally resident in countries outside the European Union and who register as private individuals (not through a company/VAT number), the payment of VAT is not expected.
If you register for one of our remote workshops as an Italian business, you will pay Italian VAT.
If you register for one of our remote workshops as a European business, Eventbrite will automatically deduct the Italian VAT from your order. Yey! :-)
If you enrol in one of our online courses as a company, and the company is based in a foreign non-EU country, VAT is not due.
After you enter your VAT number, Eventbrite might display a red error message. Eventbrite is not able to detect the fact that COMPANIES and INDIVIDUALS with fiscal residency outside the EU don’t have to pay Italian VAT.
This amount will be added to your order automatically and you will receive an invoice with the correct amount shortly after. If you choose “pay by card”, we will refund the sum (it is not an automated process).
Please ignore Eventbrite’s warning and carry on with the purchase.
Tax information – In-person Workshops (Italy)
According to EU VAT law, we must charge VAT for online ticket sales for in-person workshops with the same laws as if we were selling tickets at the door. This means that EU citizens including businesses and non-EU citizens / businesses must all pay VAT tax.
Tax information – In-person Workshops (Germany)
IMPORTANT INFORMATION for private/individual buyers
Are you buying a ticket as a private/individual (not through a company) and your fiscal residence is in the EU? Please select the ticket Private Purchase (EU Citizens). According to European OSS (One Stop Shop), if you register yourself as an individual/private, and your fiscal residence is in Italy or in other EU countries, you must pay German VAT tax (19%) because the workshop will be held in Germany.
Extra EU CITIZENS
Are you buying a ticket as a private/individual (not through a company) and your fiscal residence is in an Extra-EU Country? Please select the ticket Corporate Purchase. You don’t have to pay the VAT for this purchase.
After you enter your VAT number, Eventbrite might display a red error message. Ignore this message and carry on with this registration. Do you need to make a payment via PayPal? Get in touch: [email protected]
Privacy & cookies
Are you about to buy one of our workshops and you wanna know where they’ll take place, how to get there and where to sleep? Click on the links below and find out more!
Questions? Drop us a line at [email protected]